Credit Counselling, Education and Debt Management

Credit Counselling Singapore (CCS) is an independent, non-profit, Social Service Agency. CCS is the only organisation recognised by The Association of Banks in Singapore (ABS) for our commitment in helping debt-distressed individuals address their unsecured debt problem through counselling, education and facilitating debt repayment arrangements, where suitable.

Step 1: Get Informed

Get informed on what you can do to address an unsecured debt problem, improve your financial situation and understand the various options available for debt settlement. Attend any of our Debt Management Talk/Webinar.

Find out more here.

Step 2: Submit Counselling Request Form with Supporting Documents

If you would like to speak to our Credit Counsellors for debt advise, submit a Counselling Request Form together with relevant supporting documents. You will be informed of your appointment date and time via email.

You may submit a counselling request by the following ways:

1.   Use our Online Submission Portal after completing the Online Debt Management Course.

2.   Select your preference for online submission after attending a Debt Management Talk/Webinar. You will receive an email on how to access our Online Submission Portal.

3.   Download Counselling Request Form (PDF format) after attending a Debt Management Talk/Webinar or completing the Online Debt Management Course. Complete the form and send it to CCS.

See list of supporting documents required here.

Step 3: Attend a Credit Counselling Session

Our Credit Counsellors will work with you to establish your monthly cashflow, explore various options to address a debt problem and facilitate a Debt Management Programme (DMP), where suitable.

Find out more here.

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